Keep in mind: Gaming is for entertainment, not income. If you feel you are losing control, do not hesitate to seek help.
Tk996 believes gaming should be fun, not stressful. We care about the well-being and peace of mind of every player — from setting limits to getting help when needed.
The Core Pillars of tk996's Responsible Gaming Framework
You decide how much you play. Set limits on deposits, bets, and session time — keep your budget in your own hands.
If you feel you are playing too much, take a break for 24 hours to 6 weeks. During the cooling-off period, your account will be temporarily suspended automatically.
If needed, you can close your account for anywhere from 30 days to permanently. tk996 handles this process without any pressure.
Access by anyone under 18 is strictly prohibited. Age is verified during registration and as part of the KYC process.
Tk996's system automatically detects unusual gaming patterns and alerts players when necessary.
Our support team is always here for you, whatever the issue. Reach out via live chat for a quick resolution.
Responsible gaming means maintaining a mindset where gaming remains a source of entertainment — not a cause of financial stress or mental health issues. At tk996, we treat responsible gaming not just as a policy, but as a culture.
Online gaming is growing in popularity across Bangladesh. Many people play for entertainment, but gaming can sometimes become a habit that leads to problems. tk996 wants you to stay in control at all times — because responsible players are the ones who truly win.
Our responsible gaming program is built on three core principles: Awareness, control, and support. These three pillars ensure that every player can enjoy gaming at their own pace and access help easily whenever they need it.
Keep in mind: Playing on tk996 is entirely your personal choice. Never gamble with borrowed money or funds you cannot afford to lose.
We have provided you with a range of powerful tools to help you stay in control. They are easy to use and completely free.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it cannot be changed for at least 24 hours.
Decide in advance how much you are willing to wager within a set period. This protects you from excessive losses.
Set a daily time limit for playing. When the time is up, the system will automatically alert you.
Your account will be automatically suspended once you reach a set loss amount. This is highly effective at limiting financial damage.
After a set period, a pop-up notification will appear reminding you how long you've been playing and how much you've spent.
Contact support for a short-term break or long-term self-exclusion. The process is quick and confidential.
We don't always notice when gaming starts to have a negative impact on our lives. Read through the signs below carefully:
If you recognize two or more of the above signs in yourself, please contact our support team. Seeking help early is always the smartest decision.
Ask yourself the questions below. Answering honestly will help you gauge how healthy your gaming habits really are.
Have you ever spent more time or money on gaming than you planned?
After a loss, do you feel the urge to keep playing in order to win it back?
Have your family or friends ever expressed concern about your gaming?
Have you tried to stop gaming but found you could not?
Have you ever skipped essential bills or expenses to fund your gaming?
Do you feel irritable or anxious when you are unable to game?
If you answered "Yes" to three or more questions, please speak with our support team or use the self-exclusion feature.
If you're experiencing problems, follow the steps below. Each step is simple and completely confidential.
Acknowledging the problem is the first and most important step toward a solution. Rather than being hard on yourself, take a calm look at the situation.
Enable a cooling-off period from your account settings, or contact support to temporarily suspend your account.
Talk to a trusted family member or friend. Their support can help you recover much faster.
Seek advice from a mental health professional or counsellor. Several free services are available in Bangladesh.
Use the time you would spend gaming on something creative — study, exercise, or spend quality time with family. Gradually restore balance to your life.
Even after recovery, review your gaming habits regularly. Use the limit-setting tools to stay in control.
Responsible gaming is not about giving up gaming — it is about enjoying it the right way. Follow the tips below to keep gaming fun at all times.
Set a time limit before you start playing each day and stick to it.
Only play with money set aside for entertainment. Never use your core savings or funds earmarked for essential expenses.
Thinking of gaming as a source of income creates pressure. It is entertainment — enjoy it as such.
Take at least a 10-minute break every hour. Get up, walk around, and drink some water.
Spending quality time with family and friends alongside gaming supports good mental health.
Review your gaming history from time to time. It helps build awareness and keeps your habits in check.
You are not alone. If you are struggling, the organizations below can help. All services are confidential and most are free.
Bangladesh mental health helpline. Reach out if you're experiencing mental health difficulties.
A government mental health service provider based in Dhaka.
A volunteer organization helping people overcome gambling addiction. Confidential sessions available.
Our live chat support is available 24/7. Reach out to us about any gaming concern at any time.
tk996 Support Email: [email protected] — Write to us for anything related to responsible gaming.